Privacy Policy

Your privacy is important to us. This Privacy Policy explains how www.theholistichealth-practitioner.com collects, uses and discloses, and protects your personal information when you visit and use our website. By accessing our website, you agree to the terms and conditions outlined within this policy. We are committed to protecting your privacy and ensuring a safe online experience for all our users.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information

We collect personal information that you voluntarily provide to us when you:

* Sign up for our newsletter or create an account

* Book appointments or consultations

* Complete forms or surveys

* Contact us via email or our support form

* Participate in health-related programs or submit any health data.

The personal information we may collect includes, but is not limited to:

*Name

*Email address

* Phone number

*Health-related information (e.g, medical history, current conditions, treatment preferences)

* Payment information (for consultations, products, or services)

Non-Personal Information

We also automatically collect certain information through cookies and other tracking technologies when you visit our website. This includes:

* IP address

* Browser type and version

* Device type and operating system

* Pages visited on our site and duration of visit

* Referral source (how you found the site)

This information is primarily used to improve user experience, monitor site traffic, and analyse trends.

Health-Related Information

As a holistic health care provider, we may collect sensitive health-related data such as medical history, treatment plans and wellness goals. This information is treated with the highest level of confidentiality and will only be used for the purposes for which it was provided.We may store health-related information for future appointments or consultations, but we will not share this data without your consent unless required by law.

2. How We Use Your Information

We use the information we collect to provide and improve our services and to communicate with you. Specifically, your data may be used for:

Providing Services

* To schedule and confirm appointments

* To provide personalised health care recommendations

* To process payments and fulfill transactions

* To improve the quality of our holistic health services 

Communication

* To send you appointment reminders, health tips, or updates about our services

* To respond to your enquiries, feedback, or concerns

* To send newsletters or promotional offers (with your consent)

Marketing and Analytics

* To analyse and improve the user experience on our website

* To measure the effectiveness of marketing campaigns

* To personalise content based on your preferences

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following cases:

Third-Party Service Providers

We may share your information with trusted third parties who assist in operating our website, conducting business, or providing services to you. These third-party service providers include:

* Payment processors

* Appointment scheduling software

* Email marketing providers

* Website analytics services (e.g Google analytics)

These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.

Legal Requirements

We may disclose your information if required to do so by law enforcement or in response to a legal request, such as a subpoena, a court order or government investigation.

Business Transfers

In the event that we sell or merge with another business, your personal information may be transferred as part of that transaction. In such a case, we will notify you through our website or email.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, alteration, or destruction. These measures include:

*  Encryption for sensitive information (e.g, payment details)

* Secure servers and firewalls

* Access control protocols to limit who can access your data.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons) to enhance your experience on our website. Cookies are small files that are stored on your device to help us recognise your preferences and improve your visit. 

Cookies may be used for:

* Tracking site usage and performance

* Personalising content and ads

* Analysing website traffic

You can control cookies through your browser settings. You may choose to accept or reuse cookies, but please note that disabling cookies may affect the functionality of the website.

6. User Rights

As a user of our website, you have certain rights regarding your personal information:

Access and Correction

You have the right to request access to the personal information we hold about you and to correct any inaccuracies. To request a copy of your information or make corrections, please contact us at info@theholistichealth-practioner.co.uk

Deletion of Data

You can request the deletion of your personal data at anytime. If you wish to delete your account or remove your information from our systems, please contact us, and we will take reasonable steps to delete your data.

Opt-Out of Communications 

You may opt out of receiving promotional emails or newsletters  by clicking the "unsubscribe" link at the bottom of any email or by contacting us at info@theholistichealth-practitioner.co.uk

Data Portability

If applicable, you may request a copy of your data in a portable format, allowing you to transfer it to another service.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information as quickly as possible.

8. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. If we make any significant changes, we will notify you by posting a notice on our website or sending you an email. We encourage you to review this policy periodically for any updates.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under this policy, please contact us at:

* info@theholistichealth-practitioner.co.uk

* +44 7933329443

Legal Compliance

This Privacy Policy is intended to comply with the relevant privacy laws, including:

* The General Data Protection Regulations (GDPR)

* The UK Data Protection Act 2018

* The Health Insurance Portability and Accountability Act (HIPAA) for U.S healthcare.